Business Writing Skills

Overview

The ability to write clearly and effectively is a critical professional skill. This program will assist participants plan, organise and structure their writing to achieve better results with written business communications. Through the practical application of writing and editing skills, participants will learn to write documents that are reader-oriented and communicate clearly and effectively.

Business Writing Skills is designed for:

• people wanting to:
  • improve or refresh their written communication skills
  • update or fine-tune their writing skills
  • acquire business writing skills.

Content

• effective written communication
• planning and organising a written communication
• plain English
• grammar, punctuation and spelling
• commonly confused words
• conventions
• using the appropriate style and tone
• reader focused writing
• avoiding derogatory or discriminatory language and concepts in business writing
• writing and editing exercises
• effective letter writing.

Learning Outcomes

• plan the structure of a document to ensure correct information flow
• choose appropriate words for the type of document being written
• write crisp, clear sentences
• produce concise letters, memos, emails and reports
• adjust writing style to suit the requirements of the topic and the reader
• plan, draft, sequence and structure written communications in various styles and formats using correct and appropriate language
• review and proofread written communications for appropriate style, correct and appropriate language, sequence and structure, and readability
• write communications in the styles and to the standards required by your workplace and appropriate for your audience.

Units of competency

• BSBWRT301A Write simple documents
• BSBWRT401A Write complex documents

Duration
2 Days